Indwe Redesign
Design outcome: a clearer Indwe website with considered navigation, a more premium visual direction and redesigned client services. The work brought together research, user journeys, wireframes, visual design and the website build.
Role
- User research and journey mapping
- Information architecture and wireframing
- Visual and interface design
- Website design and build
Info
- 2026
- Insurance website
- UX / digital experience / web design
Research into users and their journeys informed the site’s structure, navigation and wireframes. The aim was to make insurance information easier to explore while giving visitors clearer routes to the services they need.
The website was redesigned and rebuilt with a cleaner visual language, more deliberate layouts and a sleeker presentation. The direction supports Indwe’s premium positioning while keeping practical information and service access central to the experience.
The existing forms were rebuilt into a more consistent system, supported by a client-services popup available across the website. Visitors can access key service actions from the page they’re on, without first returning to a central contact page.
TypeWebsite refresh
FocusUser journeys / navigation / client services
FieldsUX / web design / digital experience
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